Terms & Conditions
Terms & Conditions
These Terms and Conditions ("Agreement") govern your use of the Comic Play Casino platform, including all related services and features (collectively, "Services"). By accessing or using our Services, you agree to be bound by these terms and conditions.
Acceptance of the Terms
- By creating an account with us, you acknowledge that you have read, understand, and accept this Agreement.
- You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services.
- If you are a minor or otherwise not eligible to enter into contractual agreements under applicable law, please do not register with us.
Eligibility Requirements
- To access and use our Services, you must have a valid email address and be able to provide true, accurate, and complete information about yourself as required by the account registration process.
- You agree to maintain up-to-date and accurate personal details in your account settings.
Minimum Age Requirements
- If you are under 18 years old (or the age of majority in your jurisdiction), please do not attempt to use our Services or create an account with us.
Geographic Restrictions
- We reserve the right to restrict access to our Services from specific countries, jurisdictions, or territories.
- You acknowledge that it is your responsibility to comply with all applicable laws and regulations when using our Services.
Account Registration Rules
- When creating an account with us, you agree to provide accurate and truthful information about yourself.
- We reserve the right to request additional documentation from you in order to verify your identity or comply with applicable anti-money laundering regulations.
- You must not use someone else's details when registering for our Services.
One-account-per-user Policies
- Each user is allowed only one account with us.
- If we detect multiple accounts created by the same person, we may terminate all affected accounts and take further action as necessary to prevent abuse.
Identity Verification and KYC
- We reserve the right to request additional documentation from you in order to verify your identity or comply with applicable anti-money laundering regulations.
Account Accuracy Obligations
- You agree to maintain accurate personal details in your account settings.
- You must notify us of any changes to your information promptly.
Account Security Responsibilities
- You are responsible for maintaining the confidentiality and security of your login credentials, including but not limited to passwords, usernames, or API keys (collectively, "Login Credentials").
- We recommend that you use strong, unique passwords for all Login Credentials.
- If we detect any unauthorized access or activity related to your account, we may suspend or terminate it as necessary.
Login Credentials and Password Protection
- You must not share your Login Credentials with anyone else.
- Do not reuse Login Credentials from other online platforms or services.
- We reserve the right to change your password if we suspect unauthorized use of your account.
Restricted Behaviour and Prohibited Activities
- You agree to comply with all applicable laws and regulations when using our Services, including but not limited to those related to gaming, money laundering, and financial regulation.
- Please do not engage in any abusive or deceptive activities on our platform, such as multi-accounting, bonus abuse, or attempting to defraud others.
Bonus and Promotion Rules
- Bonus offers are subject to change without notice.
- You must meet all applicable conditions for bonus eligibility before we can credit your account with a bonus payment.
- Wagering requirements apply to bonus payments; see our "Wagering and Gameplay Conditions" section below for details.
Wagering and Gameplay Conditions
- Each game may have unique wagering or gameplay rules that govern how you can play it on our platform.
- You acknowledge that not all games are available in your jurisdiction due to local laws, regulations, or restrictions.
- We reserve the right to modify game availability at any time.
Bonus Abuse Prevention
- We take a zero-tolerance policy towards bonus abuse and may cancel accounts that attempt to exploit our promotions unfairly.
- Bonus payments must be used exclusively for gaming purposes; do not use them as a means of transferring value or attempting to gain an unfair advantage over other users.
Deposits and Withdrawals (if supported by source material)
- We reserve the right to refuse deposits from unknown, suspicious, or restricted sources.
- Withdrawal requests are subject to review before processing; we may require additional documentation as necessary to verify your identity.
- Please note that withdrawal times may vary based on payment method and applicable regulations.
Verification Before Withdrawals
- We reserve the right to request additional documentation from you in order to verify your identity or comply with applicable anti-money laundering regulations before making any withdrawals.
Processing and Review Procedures
- Our team will review all transactions, requests, or disputes related to account use.
- We aim to resolve issues promptly but may take longer due to the complexity of some matters.
Responsible Gambling Expectations
- You acknowledge that gaming involves risk; please gamble responsibly and within your means.
- We encourage users who need support with problem gambling issues to contact our customer support or external services listed on our website for guidance.
Self-Exclusion and Account Restrictions
- If you wish to self-exclude from playing on our platform, please email us.
- Self-excluded accounts will not be able to access the platform during their exclusion period.
- Repeated breaches of these terms may result in permanent account restriction or closure.
Game Fairness and RNG Systems
- We use Random Number Generators (RNGs) certified by reputable third-party auditors, such as eCOGRA, iTech Labs, etc., to ensure fair gameplay across all our games.
- Please note that not all games may be certified for fairness; see individual game details on the platform.
Technical Interruptions or Voided Gameplay
- While we strive to provide uninterrupted access to the Services, technical issues such as maintenance downtime, server failures, etc., may temporarily affect gameplay availability or cause some bets/transactions to be voided.
- In cases of system errors or external attacks that prevent fair use of our games, your account will not be liable for lost stakes; in some instances we might provide you with an alternative outcome at no additional cost.
Suspension or Closure of Accounts
- We reserve the right to suspend or terminate accounts that violate these Terms and Conditions.
- Suspension means restricting access to Services; termination is the permanent closure of your account, which may involve deleting any associated details (but will not prevent you from opening a new one with a fresh set-up in compliance).
Intellectual Property and Platform Ownership
- All intellectual property rights for our games, platform design, software, content and all other digital assets belong to their respective creators.
- Please do not reproduce or use any of our materials without express consent.
Limitation of Liability
- To the fullest extent permissible under applicable law, we disclaim liability for damages arising from use of Services including but not limited to direct losses (expected profit), indirect losses, special damages and punitive penalties in connection with contract breaches.
- Under no circumstances will our total aggregate liability exceed €100.
Modification of Terms
- We reserve the right to modify these terms at any time; such changes are binding upon you immediately after publication online unless explicitly communicated otherwise via an alternative means (e.g., email notification).
- In case of material modifications affecting your rights and obligations under current contract conditions, prior written notice or suitable opportunity for agreement with proposed modification will always be provided.
Contact or Support Guidance
- Should any disputes arise regarding Services usage, you agree that they must initially attempt resolving their issue amicably by reaching out to our support staff.
- For more complex issues requiring formal dispute resolution, please refer to the local courts in your jurisdiction with final say on such cases.
- Our support is always available for help and queries.
By registering an account or using Services offered hereafter, you accept this Terms & Conditions Agreement as part of our ongoing business relationship that embodies trust towards mutual understanding between both parties involved within agreed-upon contractual conditions